Accessibility
1.5
1.5
Date of visit: December 2021
I have experience of challenges around: understanding
Overall Rating
Poor
The theatre is not very accessible and would not be accessible to power chair users. The access website states there is a lift but this lift is not a lift but a step that moves up slightly. The accessible toilet is in a storage cupboard with a door which is not easy to operate. There is no red cord system within the toilet. There is not sufficient space to transfer from wheelchair to toilet. When questioned on the accessibility of the theatre I was shut down.
Disabled Access In and Around
Bad
Accessible Toilets
Bad
The toilet was not easy to find and it was not sign posted. The toilet was in a storage cupboard , there was only one grab rail. There would have not been enough space to transfer from chair to toilet. There was not some for a carer or a changing place. The toilet did not operate a red cord system or alert at all.
Staff
Poor
The access host was welcoming but seemed to not have much training. He said he was new to the role which I understood. No trigger sheet was provided for light effects, I felt like I was a nuisance to the theatre.
