Yates

Date of visit: October 2014

I am a carer or friend of a disabled person. I have experience of challenges around: moving around

Overall Rating

Access into the venue was quite easy even if it was through double doors that open outwards when you want to get in.

Disabled Access In and Around

Not the best

Parking & Transport

Quite a few Disabled Parking places nearby

Accessible Toilets

0

Didn't not try to access the Toilets

Staff

We struggled to find a table as there are quite a few different levels, Eventually we found one up a rather large step. The Staff just stood and watched me firstly move a Barrier out of the way then lift the wheelchair up the large step and it was the same when we were going out but then we had the door to negotiate too and nobody offered to help

Additional Information

The venue itself is quite good, central and the food is nice too. It was spoilt by the lack of space and manoeuvrability for the less able. It would have been a nice touch too if the staff had offered to help in any way instead of just standing and watching

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