Good shops and mostly good disabled access
4
4
Date of visit: December 2015
I have experience of challenges around: moving around
Overall Rating
Good
Great outlet shopping. Has a wide variety of designers but also GAP, Next, M&S etc... Mostly good access. Some shops are a bit tight to get round if you are in a wheelchair. Only one lift each side which also has to be used by prams so can be a little wait at busy times.
Disabled Access In and Around
Good
Some shops are a bit tight to get round in a wheelchair. Especially at busy time. Flat throughout though. Lift each side to go up to the food court. The only other alternative up is escalators so also used by prams etc.. Can only really get one pram or one wheelchair in at a time so sometimes a bit of a small wait.
Parking & Transport
Excellent
Park and Ride site so regular low floor buses from various stops around York. Lots of disabled parking spaces. If you follow the signs for mobility then there is a mini car park just for blue badge holders. Flat access from car park to entrance.
Accessible Toilets
Excellent
Separate disabled toilet without baby changing. Disabled toilet has bars in all the right places. Always clean and well maintained though. Still used by parents with kids despite the lack of baby changing.
Staff
Excellent
Center staff are always friendly and helpful. Shop staff varies between shops.
