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    York's Chocolate Story

    Overall rating

    About

    York’s Chocolate Story is an entertaining and informative guided tour through the history of York’s most famous chocolate-making families and their finest creations. You’ll discover chocolate’s origins, how to make it, how to taste it like an expert and even the sustainable future of chocolate. You’ll also uncover a host of surprising secrets and fascinating facts behind York’s greatest chocolate products, from the Chocolate Orange to the globally famous KitKat. Once you’ve explored chocolate making and its history, you can even shop for and indulge in chocolate to your heart’s content. There’s so much for you to enjoy and discover!

    Reviews

    Overall rating

    4.5

    (2 reviews)

    Overall rating breakdown

    5

    1

    4

    1

    3

    0

    2

    0

    1

    0

    Access (avg.)

    4.75

    Parking (avg.)

    2

    Toilets (avg.)

    1.5

    Staff (avg.)

    4

    User profile picture

    purplegirl

    Jul 2025

    star

    4

    Great day out lots of fun

    Went with my support worker to a new place to try. Did the tour, recently found out it was brilliant, free carer, lift access, special dietary requirements catered for. Brilliant, lots of chocolate to try, would recommend. In the centre of York.
    User profile picture

    sammorley

    Jul 2021

    star

    5

    Engaging tour with good wheelchair access

    An history of chocolate making in York, including some hands-on bits.

    Disabled Access Information Provided by York's Chocolate Story

    Disabled Access at York's Chocolate Story

    The attraction is situated over three floors with the top two floors making up the tour and the ground floor constituting the attraction entrance, café, shop and toilets. King’s Square has a flat smooth service which is easily accessible and guests in wheelchairs are able to access all areas of York’s Chocolate Story. A lift is available to access all floors and there is an accessible toilet available on the ground floor. Nut free, dairy free and gluten free chocolate is available as an alternative to the samples given on the guided tour.

    Toilets features at York's Chocolate Story

    The accessible toilet door has a width of 32 inches (82cm) and there is enough space for a wheelchair when facing the WC. The height of the floor to the seat is 19 inches (48.5cm). There arethree grab rails located around the toilet and two around the sink. There is an emergency pull cord in the toilet which will alert staff with an alarm and flashing light.
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible formats at York's Chocolate Story

    Large print

    Information is available in large print format.

    Accessible services at York's Chocolate Story

    Assistance dog facilities

    Other features at York's Chocolate Story

    Carers Discount
    Online Booking

    More Information

    Contact

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    Location

    King's Square, York, York, England, United Kingdom, YO1 7LD

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