Venue + FAQs
Everything you need to know about Euan's Guide for Venues and our Venue Membership pilot.
About the Venue Membership pilot
What is the Venue Membership pilot?
Our Venue Membership pilot is the first stage of Euan's Guide Venues +, our new programme for venues. It helps you stand out, showcase your commitment to accessibility and connect with potential new customers.
As a Founding Member, you'll receive exclusive benefits, help shape the future of the programme and secure a special introductory rate.
Do I have to join Venues + or the Venue Membership Pilot to be listed on Euan's Guide?
No. Listing your venue on Euan's Guide is free, and it will stay free. Venue Membership is an optional extra for venues that want to do more.
How much does the pilot cost?
£99 for the whole six month pilot. It's a single payment, not a monthly fee.
Is there any commitment after the pilot?
No. There's no requirement or ongoing commitment. We hope you'll want to stay with us when the full Venue Membership launches in 2027 but that's entirely up to you!
How much will membership cost after the pilot?
We're working out future pricing and benefits with our Founding Members during the pilot, so the full membership gives venues what they actually need. You'll know the full details before the pilot ends, so you can decide whether to continue.
Who can join?
Any venue listed on Euan's Guide. Our Founding Members already include holiday cottages, theatres, historic attractions, visitor attractions and a cathedral, from small independent businesses to large organisations.
We already do a lot on accessibility. Is the pilot still worth it?
Yes. Even venues well along their accessibility journey benefit from promotion to disabled visitors actively looking for places to go, trusted reviews from our community and a fresh pair of eyes on their listing. As a Founding Member you'll also help shape what the full membership offers.
What's included
What do I get as a Founding Member?
- A Venue Listing Check: we review your Euan's Guide listing and give you written feedback on anything that's missing or unclear.
- A promotional package worth over £500: a feature on the Euan's Guide website, a feature in our digital newsletter and social media promotion across Facebook and Instagram.
- A Venue Pack: digital and printed resources to help you promote your venue as welcoming and accessible to disabled people, including a digital member badge, posters and materials to encourage trusted reviews, and Red Cord Cards for accessible toilets
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- Direct access to our team, with decades of experience in accessibility.
- The chance to shape the future of the membership programme.
Can I choose when my promotion runs?
Yes. When you sign up, you can choose the month you'd like your promotion to run, so it fits around your season and your own marketing plans
What does the Venue Listing Check look at?
We check each part of your listing, including your description and photos, disabled access, parking, public transport, accessible toilets, accommodation, alternative formats and additional support. We then send you written feedback so you can update your listing.
Find out more about the Venue Listing Check
Do you visit venues in person?
Not as part of the standard pilot. We're looking at how we can develop this as part of our future plans.
How will we know if it's working?
We'll check in with you during the pilot to review how things are going and what's working for your venue. Your feedback directly shapes what the full membership looks like.
More than one venue
Can I include more than one venue?
Yes. If you have more than one venue listed on Euan's Guide, such as a theatre group or an attraction with its own restaurant, we can include them together. Just mention all your venues when you sign up.
Joining and paying
How do I join?
Fill in our short sign up form and we'll be in touch to get started.
Can I join now and start later?
Yes. You can join now and choose a later month for your promotion, which is handy if your busy season is in spring or summer or your budget year starts later.
How do I pay?
Once you've signed up, we'll send you an invoice for £99, payable within 30 days by bank transfer.
Can you provide a quote or work with our purchase order?
Yes. We're happy to provide a quote and include your purchase order number on your invoice. Email hello@euansguide.com with your venue name and what you need.
Reviews
How can the pilot help us get more reviews?
Reviews on Euan's Guide are written by our community, and they're trusted because readers can see the reviewer's own access needs. As a Founding Member, you'll get:
- Promotion on Euan's Guide
- Posters and materials to encourage your visitors to leave a review
Other simple ways to get more reviews:
- Add a link to Euan's Guide in your departure or thank you emails
- Put a QR code in your visitor book, rooms or reception
- Mention it on your website and social media
Can I reply to reviews?
Yes. Venues can reply to reviews of their venue on Euan's Guide. Log in and navigate to your venue's reviews to get started.
Managing your listing
I don't know our login details. What do I do?
Go to the Euan's Guide login page and click Forgot Password. If your listing was set up with an old or shared email address and you can't access it, email hello@euansguide.com with your venue name and we'll update it for you.
Can I update my listing at any time?
Yes. You can log in and update your listing whenever something changes. Keeping it up to date helps disabled visitors plan with confidence.
Still have a question?
Email hello@euansguide.com or call 0131 510 5106.
