Accessible Madrid

londonmarmot

02 Oct 2016

Rent a scooter from Accessible Madrid and have a great holiday

5

5

Date of visit: May 2016

I have experience of challenges around: moving around

Overall Rating

Excellent

This was the first time I'd booked ahead to rent a scooter on holiday. and it went so well I'm eager to do it again. Accessible Madrid were helpful over email before I went and responsive when I needed to call them about something when I was in the city. I thought their charges were reasonable and the delivery and pickup of the scooter at our hotel went well.

Disabled Access In and Around

Excellent

We didn't even have to go into the Accessible Madrid shop, because they delivered the scooter to our hotel.

Parking & Transport

Excellent

Accessible Madrid delivered my rented scooter to our hotel and gave useful advice on how to use buses and metro trains.

Staff

Excellent

Helpful, and good English spoken via email and on the phone

Additional Information

Do rent a scooter if visiting Madrid - it made so much difference to my holiday.