Nice food, questionable accessibility.
2
2
Date of visit: September 2019
I have experience of challenges around: dexterity or coordination, hearing and seeing.
Overall Rating
Poor
The food here is lovely, it really is one of the nicest Italian restaurants in Glasgow, but accessibility leaves a lot to be desired. Tables are packed in, there isn’t a lot of room to move around, the accessible entrance is hidden round the back and the toilets are hard to access. A real let down for a tasty restaurant.
Disabled Access In and Around
Bad
The disabled access was round the back, hidden away. It would also take you to a table far away from the accessible toilet, which would be hard to navigate to as it’s always busy. There was also no highlights on the stairs into the building, of which there are a considerable amount. I also asked to be seated in a quiet area, as my girlfriend and I both have a hearing impairment, but this wasn’t accommodated.
Parking & Transport
Excellent
Easily accessible via numerous nearby bus stops on Argyle Street and it’s a very short walk from High Street station. There’s also a drop off point right outside.
Accessible Toilets
Poor
The toilet is small and doesn’t seem to have a red cord anywhere. The door into it is a sliding door, but it’s heavy. It also doubles up as baby changing and (I think) a staff locker area. The toilet corridor is accessible via turning a very sharp corner which I imagine would be almost impossible for a wheelchair user.
Staff
Excellent
The staff were amazingly helpful and helped with anything I needed. But the lack of physical accessibility really is a let down.
Additional Information
It should be said that I found the menu available online on their easy to navigate website, which meant - as a visually impaired person - I was able to independently peruse the menu, which is very much appreciated.
