Simple bus station
3
3
Date of visit: November 2025
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Average
This was a slightly smaller bus station compared to the other two I saw in Liverpool and from what I could see, it was only bus services, not coach services. It had 10 stands in total with a travel centre in the middle of them. The travel centre had some manned ticket and information desks, one of which had a lowered counter. The stands themselves were all enclosed with glass walls and a roof so it provided decent shelter although they didn’t seem to be heated. There was seating spaced regularly throughout the whole station. I found it very easy to navigate the station, there was no part that felt crowded when I was there and the floors were all very smooth. The signage was all dark lettering on a yellow background which made it very easy to see and each stand was marked with a large overhead number which made it easy to spot. There were some major roadworks happening on one side of the bus station which I found very difficult to navigate. It was really hard to find suitable dropped curbs and pedestrian crossings. However, if you’re approaching from the other side you are coming through a shopping area which is much easier to navigate. I wasn't able to find any toilets at this bus station.
Disabled Access In and Around
Average
There were a total of 10 stands around the bus station and they were positioned in a crescent shape with a road in the middle of all the stands where the buses pulled up. The travel centre was located in the middle of the stands. There were two main areas, stands 1-4 are all located within the same building and there was then a small crossing which connected to another building where the travel centre was, as well as stands 5-10. The floors were all tiled and were very smooth throughout, and the crossing between the two buildings was very flat with good dropped curbs. The buildings themselves weren’t fully enclosed so there were no doors to navigate when travelling between them. They just had archways that led in and out of them. This also meant that they weren’t temperature controlled but they did provide shelter from any bad weather and wind. The stands were identified with large yellow signs with large black numbers which made them very easy to see. I didn’t see any alternative formats in use.
Accessible facilities: Single-level venue, Step-free entrance, Seating at regular intervals, Step-free access to most areas
Parking & Transport
Good
I travelled to this place by walk or wheel
There were a large number of bus services available from this bus station. When I visited the services available were: 1, 38, 41, 91, 91A, 216, 217, 407, 409, 410, 411, 413, 414, 418, 423, 437, 464, 471, 472, 487, 492, 495, 811, and X1. Conway Park metro station is roughly 280 metres from the bus station. However, when I visited, there were major roadworks happening which made my journey between the two longer. Conway Park is on the Wirral line and provides services to Liverpool Central, West Kirby and New Brighton. There is no dedicated parking for the bus station but there are a few car parks nearby as there is a shopping area just behind it. The closest car parks are Europa Square which is 190 metres away, NCP Birkenhead Oliver Street which is 350 metres away, and Conway Street car park which is 400 metres away.
Accessible facilities: Public or on street parking
Accessible Toilets
I wasn't able to find any toilets at this bus station
