The people make an ancient distillery accessible as possible
4
4
Date of visit: December 2019
I have experience of challenges around: moving around
Overall Rating
Good
The distillery was built in 1798, and thus has very limited accessibility. The visitors centre, bar, shop, warehouses and old filling centre are as accessible as possible in the circumstances. The staff are lovely, and like shooting the breeze
Disabled Access In and Around
Average
There's lots of difficult bits, that make much of the distillery impossible. Steep ramps, steps, no lift No induction loop or alternative formats that I saw
Parking & Transport
Excellent
It's within electric wheelchair range of the fully accessible Pitlochry station, albeit there's a couple of difficult narrow bits of pavement
Accessible Toilets
Excellent
Two fully accessible toilets, one in the bar one in the shop Both Part M
Staff
Excellent
Exceptionally friendly, approachable and hospitable
Additional Information
The limited physical accessibility of the distillery more than made up for by the exceptionally friendly and helpful nature of the staff.
