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    Bodelwyddan Castle Hotel

    Rhyl

    Disabled Travellers dining experience ( part 5 of 6 )

    2

    Date of visit: September 2025

    I am a disabled person and a carer or friend of a disabled person. I have experience of challenges around: moving around

    Photo 1
Head for reception desk, then over towards the right of deskPhoto 2
Unusual decorative features gave us food for thought as we stood at restaurant receptionPhoto 3
St David’s restaurant looked appealing, nicely decorated and plush look about it.
We found out though at time of asking for a table, that you should book a table in advance, but no one showed us how, so they squashed us in on a long line of tables.
Not empressed.Photo 4
Before opening, the chairs looked far to close together, and haphazardly organized, not to impressed at this stage.Photo 5
Over to the left other seating opportunities looked interesting, but these filled up very quickly.Photo 6
You have a choice of waitress service, or a help yourself buffet dinnerPhoto 7
I hope it’s not just rabbit stew Photo 8
Tonight’s menu was roast and veg. The counter soon looked messy though, and food scattered everywhere. 
Off putting Photo 9
Plenty of choice, but typical holiday camp food on offer.Photo 10
We had a 7.15 booked time, waited quietly until most guest had finished dinner, before we chose waitress service, and tables were now emptier Photo 11
Not feeling to brave, we both chose a simple cottage pie and greens course.Photo 12
A simple desert of two ice cream flavours suited tonightPhoto 13
We then made our way to the showroom for tonight’s showPhoto 14
We now discovered why the restaurant had been so busy, guests eat early so as to find a seat in the small theatrePhoto 15
Tonight’s two shows would be by singing groups.
Far to noisy for us,and finding a space for wheelchair meant parking it in the passage between seating rows
We left, and enjoyed a mocktail in the coffee nest, before retiring to our room

    Overall Rating

    Rating Emoji

    Poor

    The St David’s restaurant looked very appealing, standing very close to the reception desk, nicely decorated, with unusual fixtures, But it turned out to be rather disappointing. The table and chairs were far to close together, some guests hardly had enough elbow space, far too many people crammed in together, it gave the feeling of being a typical holiday camp rather than a hotel. The food was not of same standard as other Warner hotels, and staff were certainly not as happy as other places. The buffet bar was crowded, messy food all over counters and not being wiped up quick enough, rather off putting I’m afraid. We chose waitress service and ordered off menu, but disappointed again. After diner, we joined guests for the late evening cabaret show, which you can enter showroom on a short passage opposite reception desk, but found it difficult to find a spot to place the wheelchair, and even that meant getting out of chair to sit on one of their seats. The show itself was ok, very noisy, but too much for us, so when an opportunity presented itself, we embarrassingly left the show lounge passing along seats full of guests wondering how two old souls had the courage to get out. We simply sat at the coffee nest and had a nightcap mocktail before an early night in our comfortable room watching a tv programme.

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