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British Heart Foundation

75 Streatham High Road, London, SW16 1PH, United Kingdom | 020 8769 4526 | Website
227
328 likes

328

A great shop for second-hand books, DVDs and CDs New

4

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair, Powerchair

Overview

This shop has an outstanding selection of second-hand books, DVDs and CDs. My visit was spoilt only by a member of staff.

Transport & Parking

5

Streatham Hill and Streatham stations are fully step-free and are nearby. Zillions of buses routes serve Streatham High Road, too many to list here.

Access

0

The entrance is step-free and almost all parts of the shop are easy for a wheelchair user to navigate, except two sets of bookcases near the entrance, which form little alcoves difficult for a wheelchair user to reach.

Toilets

0

There are no customer toilets of any kind, not even for guinea pigs.

Staff

2

The one member of staff I interacted with, a portly bespectacled middle-aged man, was frankly rude: brusque, cold, unaware of the existence of the words "please" and "thank you". This is emphatically not good customer service. A rather disagreeable encounter.

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