Are you an owner of this business, venue or place? Claim your listing and attract more visitors.
British Heart Foundation
75 Streatham High Road, London, SW16 1PH, United Kingdom | 020 8769 4526 | WebsiteA great shop for second-hand books, DVDs and CDs New
Visit date:
This review is especially helpful for those who have or use the following: Wheelchair, Powerchair
Overview
This shop has an outstanding selection of second-hand books, DVDs and CDs. My visit was spoilt only by a member of staff.
Transport & Parking
Streatham Hill and Streatham stations are fully step-free and are nearby. Zillions of buses routes serve Streatham High Road, too many to list here.
Access
The entrance is step-free and almost all parts of the shop are easy for a wheelchair user to navigate, except two sets of bookcases near the entrance, which form little alcoves difficult for a wheelchair user to reach.
Toilets
There are no customer toilets of any kind, not even for guinea pigs.
Staff
The one member of staff I interacted with, a portly bespectacled middle-aged man, was frankly rude: brusque, cold, unaware of the existence of the words "please" and "thank you". This is emphatically not good customer service. A rather disagreeable encounter.
Comments
You have to be signed in to leave a comment.
Login / Signup