Buchanan Street Subway Station

We discovered there was no wheelchair access at the Buchanan Street subway, the user would have to go down a side street called Dundas Lane to access Queen Street subway where there is a ramp and a conveyor belt for wheelchairs which is convenient for the user. We were disappointed that there was no wheelchair access at Buchanan Subway as it is a busy street and Queen street subway was a longer journey for a wheelchair user. We also noticed there was no signage to direct the wheelchair user towards Queen Street subway.