Disappointing experience with disabled toilet
3
3
Date of visit: December 2025
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets and understanding.
I use or have experience of: autism, autism, disabled toilet, hidden impairment, learning disability
Overall Rating
Average
Wheelchair accesible but very cramped. Visited due to needing to use the toilet urgently. Staff member was rude while I was waiting to use the disabled toilet saying "You have to buy something first to use the toilet" There was no sign indicating that the toilets were for customers only. Another person then stood in front of me blocking me from even accessing the toilet. I then left as I felt really uncomfortable.
