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    Caffè Nero

    London

    Once inside, good coffee

    4

    Date of visit: April 2018

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Good

    There is one step into this café, however got quite excited when I realised there was a buzzer on the window for wheelchair users. Simply buzz and a member of staff or bring your ramp. Sadly, on this occasion the buzzer was not working. Luckily I was with people who could go into the café and alert the staff who very kindly brought the ramp out for me. Once inside, the café is roomy and there is a disabled toilet with plenty of space.

    Disabled Access In and Around

    Rating Emoji

    Good

    There is positive for wheelchair users alert staff to bring the ramp, however this was not working at the time I visited. Luckily I was with someone and when they alerted staff they are very happily brought the ramp for me to gain access.

    Parking & Transport

    Rating Emoji

    Excellent

    On street parking and good bus thanks

    Accessible Toilets

    Rating Emoji

    Excellent

    Plenty of space in the disabled toilet.

    Staff

    Rating Emoji

    Excellent

    Staff were very friendly and helpful.

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