3
Cafe Nero, Lemon Quay, Truro
Popped in for a coffee and a relax. The cafe is wheelchair friendly with large open spaces between the tables. Though the counter is high, so to order you would have to go to the open space where the barristers come in and out. I am on two crutches so didn't have any problems. The service was very good and the barrista bought my coffee and cake to my table and then went and got sugar.
The toilets unfortunately were another matter. They are all user and have the baby change in them.
The cord was hooked up and had also been snapped near the top so some helpful person had turned it round and tied it up by the bottom handle. There was also bins in the transfer area.
I spoke to the duty manager and she could see exactly what the problems were and promised to sort the bins straight away and said she’d get the cord sorted.
The toilet wasn’t the cleanest but not filthy either. The flush was on the transfer side ( though only transfer from one side.) I carded the cord and explained the thoughts behind it. I’ll pop in again in a week or so and see if things have been sorted.
ETA: POPPED IN AND THE CORD HAS BEEN REPLACED WITH A SHINY NEW ONE AND WAS HANGING FREELY. THE TRANSFER AREA WAS CLEAR OF BINS. A BIG WELL DONE TO THE STAFF AT NERO'S.
Popped in for a coffee and a relax. The cafe is wheelchair friendly with large open spaces between the tables. Though the counter is high, so to order you would have to go to the open space where the barristers come in and out. I am on two crutches so didn't have any problems. The service was very good and the barrista bought my coffee and cake to my table and then went and got sugar.
The toilets unfortunately were another matter. They are all user and have the baby change in them.
The cord was hooked up and had also been snapped near the top so some helpful person had turned it round and tied it up by the bottom handle. There was also bins in the transfer area.
I spoke to the duty manager and she could see exactly what the problems were and promised to sort the bins straight away and said she’d get the cord sorted.
The toilet wasn’t the cleanest but not filthy either. The flush was on the transfer side ( though only transfer from one side.) I carded the cord and explained the thoughts behind it. I’ll pop in again in a week or so and see if things have been sorted.
ETA: POPPED IN AND THE CORD HAS BEEN REPLACED WITH A SHINY NEW ONE AND WAS HANGING FREELY. THE TRANSFER AREA WAS CLEAR OF BINS. A BIG WELL DONE TO THE STAFF AT NERO'S.
For additional detailed accessibility information, please contact: TR12QQ@euansguide.com
