Excellent venue
5
5
Date of visit: August 2023
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Been here many times for various gigs - beautiful building and very accessible.
Disabled Access In and Around
Excellent
Ramped access - the only issue in a venue like this are the crowds in the bar which is the route to the hall. There are wheelchair accessible seats which can be booked if you pre-register and a free carers ticket.
Parking & Transport
Excellent
We park in the Grand Arcade car park - try for the 2nd level near the North lifts for the shortest route to the venue. When you get back to the car park ignore the queue for the ticket machine and head back upstairs to use the one on the 2nd level which rarely has a queue. If you scan your blue badge you get several hours for free.
Accessible Toilets
Excellent
Accessed with a radar key. There is usually one on the door handle but not always.
Staff
Excellent
Always helpful and friendly.
