Castle Square tram stop
4
4
Date of visit: September 2025
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Good
The Castle Square tram stop is located in a busy, central part of Sheffield. The stops for either direction are located in the same area with level crossings at either end of the elevated pavement areas to move between the two stops. This was a busy tram stop partly because of its central location but it’s also a stop where you can access all four of the tram lines. There are several bus stops a short distance away. The stops are on elevated parts of the pavement, which means the pavement is level with the trams once they arrive. There was a small sheltered area that had information boards. I didn’t see any seating available at this tram stop. The edges of the stop had painted yellow lines and were also marked with tactile paving. There was additional tactile paving, which went in the opposite direction to that marking the edge of the stop. These aligned with the most accessible doorways of the tram when it pulled in. There was a digital board which told you which trams were expected along with approximate wait and arrival times for each one. There was a clear sign with the tram stop name on each end of the raised area and these had bins beneath them too. Once the tram arrived, there was a small gap and lip to board, but I found this still manageable with my wheelchair’s castor wheels and didn’t have any problems.
Disabled Access In and Around
Good
As the pavement is raised to be the same height as the tram doorways, there are small ramps on each side of the tram stop. These aren’t steep and are manageable to get up and down. There are also a couple of steps on one end of the stop which has a grab rail along one side of it. There is tactile paving to signify both the edge of the platform and the best places to board the tram. There is a small gap between the tram and the pavement when the tram stops, but this wasn’t something I found to be an issue in my wheelchair.
Accessible facilities: Single-level venue
Parking & Transport
Good
I travelled to this place by walk or wheel
From this stop, you can access all of the tram lines. The yellow services travel between Middlewood and Meadowhall. The blue services travel between Malin Bridge and Halfway. The black services travel between Cathedral and Parkgate. The purple services travel between Cathedral and Herdings Park. There are a number of bus stops very nearby. Around 200 metres north is the Angel Street bus stop where you can get the following buses: 31, 57, 57a, 57s, 86 and SC2 Sheffield Connect. Directly to the south is a road called Arundel Gate which has a large number of bus stops on it. These have different identifying stop numbers to differentiate, such as Stop AG3 or Stop AG12. The buses available from this group of stops are: 1, 2, 2a, 5, 7, 8, 8a, 20, 24, 25, 30, 30a, 32, 42, 43, 44, 47, 48, 51, 52, 52a, 75, 75a, 76, 76a, 76e, 81, 82, 83, 86, 88, 95, 95s, 97, 98, 120, 120k, 252, 785, 798, 798a, X1, X2, X6, X7, X17 gold, X30, and SC2 Sheffield Connect. The stops along this road vary from just 100 metres from the tram stop, to approximately 450 metres from the tram stop depending on which one you need.
Accessible Toilets
There aren't any toilets available at this location.
Staff
This is an unmanned tram stop. Staff are available once you board a tram.
