Overview

A wheelchair accessible restaurant that has friendly staff and delicious food.

Transport & Parking

We were dropped off just outside the restaurant. There were no dedicated disabled parking bays close by but there is a quiet street just to the side which we used to unload/load into our WAV. There are a number of bus stops close by. Partick train station is a 5/10 minute walk away with links to the centre of Glasgow via train or by underground (NB underground not disabled friendly!).

Access

Signage is clear. There is a large (and heavy) glass paned wooden door at the entrance which is unautomated but there are plenty of staff available to help. No lips or stairs to entry way. Level access to main part of restaurant past the deli counter. We were seated at table 16, a table for 2, situated quite close to a waiter's station so they kept an eye on us (without being overbearing) and we could attract their attention if we needed to (which, because the service was so good, we only needed to do to let them know we were ready for the bill). This table also gave us clear access to the cloak area and the toilets. There is a raised section to the restaurant accessed by a few steps but they have a handrail so they could be managed by someone with mobility difficulties.

Toilets

Accessible loo on the lower level of the restaurant. We didn't use it on this visit but I know from visiting before that it's not too small and will allow access for an electric wheelchair but probably not enough room to turn around in.

Staff

Staff were great. As mentioned before, they didn't interrupt us too many times even though it was a "quiet" Tuesday night. We asked for a break after our mains before looking at the dessert menu. We didn't have to ask again for the menu (as has happened before in other restaurants) but whilst we were chatting one of the waiters quietly and without fuss just placed the menu next to us. We only had one check back during dinner - again in so many restaurants there is no communication between staff sometimes and you feel like you're being interrupted all the time - not here as the staff have got it spot on. Good job guys!

Anything else you wish to tell us?

Yes I would recommend it to other people. We were actually recommended the restaurant by one of our friends who also uses a wheelchair and we'll be saying a huge thankyou to them when we see them next! Only thing I would improve on would (as with the majority of restaurants/bars etc) be to ask them to list their disabled access information for all to see on their website without have to 'phone up to ask. I will be getting in touch with them to ask them to complete their listing on Euan's Guide.