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    Cineworld

    Glasgow

    The Spy Who Dumped me

    3

    Date of visit: September 2018

    I have experience of challenges around: moving around

    Cineworld, SilverburnCineworld, SilverburnAccessible Toilet

    Overall Rating

    Rating Emoji

    Average

    The disabled seating area was to close to the front of the screen. The screen was chilly . The lift accessing the cinema was ok and quite spacious. The staff seemed to be helpful. The Starbucks next to the cinema is quite spacious with furniture you can move. We asked if there were other accessible screens and a member of staff took us and showed us screens with access boxes.

    Disabled Access In and Around

    Rating Emoji

    Good

    There was a spacious lift. We were in screen 13 and it did not have an access box therefore the accessible seating was at the front, meaning that we were sitting too close to the screen.

    Parking & Transport

    Rating Emoji

    Excellent

    It had space for taxi drivers to drop us off.

    Accessible Toilets

    Rating Emoji

    Poor

    There is not a lot of space for a transfer from wheelchair onto the toilet. The general space to have your career in was not good. It was clean and smelt ok.

    Staff

    Rating Emoji

    Excellent

    Staff were very helpful and accommodating. Rehman Ali took time to show us the access boxes and was very polite. I would not have any concerns approaching them in the future.

    Additional Information

    I would visit this cinema again, however, there are improvements that are needed such as access to toilets, temperature in screens and informing people of the disabled seating areas/ access boxes.

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