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    Coco Gelato

    Cardiff

    Most accessible eaterie on Crwys Road

    5

    Date of visit: October 2015

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    Accessible eaterie, friendly staff and accessible toilets. Highly recommended.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Gradual ramp at entrance and wide, automatic, sliding doors. Lots of space inside so I was able to park my scooter without blocking any tables or chairs. I didn't notice signage.

    Parking & Transport

    Rating Emoji

    Excellent

    I can't comment on parking as I don't drive but there is a bus stop close by and buses on this road are very frequent.

    Accessible Toilets

    Rating Emoji

    Excellent

    I didn't use the accessible toilet but it was easy to find and unlocked. There was no handle on the outside so the gentleman who wanted to use it couldn't open it himself so I spoke to manager Dave about this. He said that, within a week of opening, someone had ripped off the handle. The cafe has only been open for a few weeks and he is planning to install a bar with which people can open the door themselves.

    Staff

    Rating Emoji

    Excellent

    Dave, the manager.

    Additional Information

    This road has lots of cafes in old buildings where there is perhaps one step outside so inaccessible for those who are wheelchair-bound. Even those which don't have steps have toilets which can only be accessed by a narrow passageway so are not truly accessible. This is the first I have encountered where anyone who is disabled can get in with no problems and also get at the accessible toilet.

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