Crowne Plaza Hotel Birmingham
3.5
3.5
Date of visit: May 2014
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
Spacious halls and separate electric main doors for disabled , large lifts , but the rooms could do with more space also disabled adjusted bathrooms in the room proved to be challenging instead of helpful... The Staff at the hotel on the other hand friendly and very keen to help but could do with a POVG training...
Disabled Access In and Around
Good
Overall good , but would love to see more space in the rooms and bathrooms designed for disabled folks
Parking & Transport
Excellent
Available Just outside the hotel on request , lowered kerbs make things easy
Accessible Toilets
Bad
N/a
Staff
Good
Friendly and very keen to help but not greatly aware of disabled people needs..
