Disabled Travellers very nice hotel visit
4.5
4.5
Date of visit: July 2022
I am a disabled person and a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
SET SAT NAV. GL3 4PS. Gloucester. Just a 30 minute drive from Gloucester, this is a very nice and comfortable hotel to enjoy a light meal or drinks, in pleasant surroundings, with delightful garden settings. The entry into driveway was appealing (photo 1) with disabled bays right by hotels main entrance (photo 2) with level approaches and automatic sliding doors (photo 3) It has a practical large reception desk (photo 4) maned continually by capable staff. A lift is conveniently positioned, good size, and spotlessly clean (photo 5) standing close to the very pleasant and well stocked bar (photo 6) with lots of modern comfortable seating areas (photo 7) which served a decent cup of coffee (photo 8). Carpeting and upholstery are well maintained (photo 9) and a pleasant attractive modern restaurant is available for the evenings (photo 10) anf if not needed, the wheelchair can be placed close to restaurant reception (photo 11) and most seats have garden views (photo 12) Wide, well maintained paths (photo 13) with many wooden and nice looking seats are placed around the garden areas (photo 14) with many evening events being held here. They have disabled toilets (photo 15) which are spotlessly clean, well looked after, spacious with modern facilities, room to move chair around and reach sinks and other vital items (photo 16) A seperate Spa and leisure centre is on hand close to reception, clean spacious, so wheelchairs can move comfortably (photo 17) although you will not be able to get to first floor facilities without using the lift (photo 18), but it’s easy enough to reach the large attractive swimming pool (photo 19) and steam rooms (photo 20) OUR FINAL THOUGHTS We both liked this very nice hotel, certainly appealing when you got in, warm, attractive deco, plenty of seating areas, comfortable and relaxing. Garden areas are well maintained, looks as if plenty of seating out there. We would certainly recommend this hotel to disabled.
Disabled Access In and Around
Excellent
Ideal, all on the level, a lift if required, and you can see all the hotel has to offer
Parking & Transport
Excellent
An easy going journey to get to the hotel, with disabled parking right by the entrance, and everything on the level for us.
Accessible Toilets
Good
Pleasant clean well maintained disabled toilet, good size, and you can get a chair inside and turn around. It had grab rails and pull cord. Modern facilities, and good for disabled to be able to use
Staff
Good
Very good, polite, willing and able.
