Derby's Intu Shopping Centre
4.5
4.5
Date of visit: August 2016
I have experience of challenges around: moving around
Overall Rating
Excellent
Overall I thought the shopping centre was accessible to individuals which have various walking adaptations. Intu has a variety of shops as well as different eateries and a large comfy cinema to offer. Lifts and escalators are available throughout the centre in order to access the different levels. In addition, all the entrances on the ground floor are accessible for wheelchair uses.
Disabled Access In and Around
Excellent
Each of the levels are linked through escalators and lifts, therefore allowing easy access to get the on the level of your choice. Around the centre, there are various sofas which individuals can sit on if they are needing a rest or feeling tired and there is also a large amount of tables and chairs within the food court that the public can sit at. All the entrances to the centre on the ground floor are all wheelchair accessible.
Parking & Transport
Good
We drove to the Intu Centre, the car park was large with various disabled spaces on the different levels all near the entrance to the shopping centre, lifts are also close to the disabled spaces. The location of the bus station is walking distance to the Intu Shopping Centre (approx. 5/10 mins, depending on which entrance). The bus station is all one level with two easily accessible entrances and exits.
Accessible Toilets
Good
The toilets in the Intu Centre are regularly checked and cleaned to ensure high standard of hygiene. The disabled toilets are wide in order to complete manovers and a carer would be able to fit in them if necessary. Grab rails and an emegerncy cord is provided to ensure maximum safety to prevent risk of injury and harm.
Staff
Good
The Intu Centre has an information desk which is located on the ground floor where help can be provided and questions can be answered if needed.
Additional Information
Overall, I would recommend the Intu Centre to people as it can appeal to anyone as it offers a range of different shops, restaurants and a cinema. It also has the facilities and the accessibility for disabled users.
