Accessible hotel
5
5
Date of visit: May 2019
I have experience of challenges around: dexterity or coordination
Overall Rating
Excellent
I met up with some friends for coffee at the lounge bar of the DoubleTree Hilton hotel in Edinburgh city centre. This venue has the Neatebox app Welcome installed so I was able to let them know in advance that I was coming and what assistance requirements I need. As soon as I arrived I was greeted at the entrance by Ricardo who guided me through to the lounge bar where I met up with friends for a coffee and blether.
Disabled Access In and Around
Excellent
Excellent disabled access and visitors can use the Welcome app in advance to let them know of what assistance you require when you arrive.
Parking & Transport
Excellent
I arrived into Edinburgh by train and this hotel is a short walk straight down the street from Haymarket.
Accessible Toilets
0N/A I didn’t use the toilets during my visit.
Staff
Excellent
Staff were incredibly friendly and Ricardo who greeted me upon arrival knew exactly how to assist me and why I was visiting and where I wanted to go.


