Kim's Neatebox Travels
5
5
Date of visit: January 2019
I have experience of challenges around: moving around
Overall Rating
Excellent
This hotel says the blueprint for excellent customer service. Easy access with automatic doors, met at door and then guided to where my friend was, table to low for me so quickly changed. Staff very attentive and super friendly. Spacious clean and all bases covered toilet. LOVED this place
Disabled Access In and Around
Excellent
All on level and automatic door. Spacious and clean
Parking & Transport
Good
Disabled spaces just round the corner from front
Accessible Toilets
Excellent
Clean bright spacious. Grab rails at that and sink Easy access soap dispenser and hand towels..Red pull cord. All you need and spacious.
Staff
Excellent
Used my Welcome app and was greeted at door then escorted by Ricardo to my friend. The staff including Marketing Manager Sylvia were amazing. Very friendly, very attentive. Made me feel like a regular, so much so, I want to go back.
Additional Information
Visit this hotel. They treat you like a VIP. Got free delicious cookies from Sylvia
