DoubleTree by Hilton Edinburgh City Centre34 Bread Street, Edinburgh, EH3 9AF, United Kingdom | 0131 221 5555 | Website
Visit to Double Tree Hilton using the Welcome App
This review is especially helpful for those who have or use the following: Walking Aid
I used the Neatebox Welcome App to visit Double Tree Hilton to meet a friend, as a result they knew my requirements before I arrived, were notified when I was approaching and met me at the door. Ricardo was very helpful and ensured that I had what I needed. I met up with a friend using a motorised chair for a meeting and it was a very good experience. Had a lovely Caesar salad and the very tasty Double Tree Biscuits.
Transport & Parking
There is no designated parking although there are disabled spaces around the corner There is a car park at Castle Terrace and spaces near the Usher Hall. I had to stop in town first so after my business I took a taxi.
The access to the building is very good with automatic doors which open without having to operate a pad
‘This was clean with plenty of space, all on the level off the lobby. A member of staff was on hand and opened the door without being asked.
Ricardo was friendly, helpful and met me at the door, he knew what I needed and ensured that I had what I needed. All the staff were friendly and helpful.
Anything else you wish to tell us?
This was a good experience and I will definitely return. I can recommend a visit using the Welcome App and will definitely pay return visits. The only slight problem might be the door from the lobby to the toilets but staff were watchful and I didnt need to ask for help as they were watchful and help was offered.
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