Visit using the Neatebox Welcome App
This review is especially helpful for those who have or use the following: Walking Aid
Really this is a brilliant experience. Wheelchair accessible, friendly helpful staff, great food I keep returning using Welcome.
Transport & Parking
I arrived in a taxi and there is a taxi space to the left of the main entrance. Castle Terrace car park is very close. Not sure about the bus services.
Access is on the flat through automatic doors
There is an accessible loo off reception I find it difficult to open doors but staff always seem to be on hand to help without being asked. There is space for a carer and it was clean.
The staff were exceptionally helpful and have been on every visit. Alessandro introduced himself on my arrival having been alerted through Welcome App that I had arrived He found me a table and organised my requirements. Everyone is very friendly and it is always an enjoyable experience. In the Monboddo lounge they were attentive to my requests couldn’t fault them.
Anything else you wish to tell us?
Overall an enjoyable visit with friendly staff easy access and great food. Love the Caesar salad. I wouldn’t hesitate to recommend it. I shall keep going back.