Very poor shopping experience
1
1
Date of visit: December 2018
I have experience of challenges around: a hidden impairment and moving around.
Overall Rating
Bad
Stuff everywhere, hard to get around, several areas not accessible to a wheelchair user, unusable toilet.
Disabled Access In and Around
Poor
Really difficult to get around the store. There was a good sized lift.
Parking & Transport
Excellent
Adequate Blue Badge parking on a flat surface.
Accessible Toilets
Bad
They have refurbished the toilets but failed to include a Changing Places toilet. Massive fail.
Staff
Average
Staff didn't appear to spot the difficulties we had at all. We ended up leaving after a short time as there was no usable toilet with a hoist.
