Must visit site in Durham
4.5
4.5
Date of visit: March 2016
Overall Rating
Excellent
It's the must visit site in Durham, I visited many times and it still takes my breath away. Must be seen to be believed. There is a slightly tricky approach to the cathedral, but once you're inside 90% of it is easily accessible. If you ask at reception they have a handy map showing you where all the ramps are in the building, the tour guides (in purples robes) are more than willing to help.
Disabled Access In and Around
Good
90% of the cathedral is accessible, there are ramps throughout. There is a small chapel at the rear of the cathedral that you can't access. There is a platform lift into the cafe at the back, which is also where the accessible toilet is located with an automatic entry door (push button).
Parking & Transport
Average
Getting to the cathedral for a wheelchair user could be tricky, there are narrow paths and a cobbled street. There is a longer route to the cathedral which is slightly easier and is via the cloisters. There is disabled parking available on Palace Green and there is also a shuttle bus that has wheelchair access (although this was tested on the day).
Accessible Toilets
Good
Spacious, has all of the correct hand rails etc. However slightly dated. It's quite a way to go to (there are several sets of automatic doors that you need to go through to access the toilet).
Staff
Excellent
Lovely, very friendly. Incredibly knowledgable and willing to take you around, don't be afraid to ask any questions.
