Overnight stay.
5
5
Date of visit: December 2023
I have experience of challenges around: moving around
Overall Rating
Excellent
A night away as a Christmas treat
Disabled Access In and Around
Excellent
Probably the most accessible and spacious hotel that we have stayed in, in the UK. Three good-sized lifts were available to take us to the wide corridors of the second floor, where our accessible room was. The room itself was one of the biggest I've ever had and the wet room was huge. A slight ramp (a couple of inches) between bedroom floor and higher wetroom floor. Both floors had underfloor heating - wonderful.
Parking & Transport
Good
We couldn't see any availability of accessible parking spaces, so I have no idea where they were, or how many. We drove right to the under-cover entrance and were met by the friendliest of staff members who took care of our luggage. We were able to park right in front of the hotel displaying our blue badge. We used the free, hourly courtesy 8-seater hotel taxi to get to and from St Andrews in the afternoon. A great service that I recommend you pre-book your space on.
Accessible Toilets
Good
No issues as again plenty of room and well signposted.
Staff
Excellent
Every single staff interaction was first class. The food was outstanding. We'll be back.
Additional Information
I never once had to think about access/egress/space for getting around. Superb.
