Venue Description

Folly Farm is a fun-filled family day out in the heart of Pembrokeshire in beautiful South Wales. With four different zones available there is something for everyone to enjoy – whether young or young at heart! Winners of numerous awards, the zoo is home to penguins, African lions, eastern black rhino and Wales’ only giraffes. Alongside the zoo sits the ever-popular Jolly Barn with all your favourite farmyard friends and not forgetting the piggery and land train tractor ride plus the ever-popular Cwtch Corner and the opportunity to meet some furry friends during one of their meet and greet sessions! There is also a magical indoor vintage fairground and a whole host of indoor and outdoor adventure play areas. With around 50% of attractions being undercover there’s plenty to see and do whatever the weather.

Accessibility

Standard rate for disabled guests but they will be entitled to bring a carer with them free of charge (proof of disability required). Standard wheelchairs and mobility scooters are available to hire from the entrance tills. Booking in advance is advised - you can do this online through the access page on the Folly Farm website. A refundable deposit applies for both wheelchair and scooter hire - £10 for a wheelchair and £30 for a mobility scooter. There is also a hire fee of £20 for the mobility scooter. Majority of the park is landscaped paths and ramps - but some areas on the zoo are gravel underfoot, Both the Big Wheel and Land Train rides have a disabled carriage which can accommodate a wheelchair. Staff will always try to help to provide access to fairground rides where possible. Animal experiences are also accessible for wheelchair users.

Accessibility Guide

Accessibility Guide Link: https://www.folly-farm.co.uk/plan-your-day/disabled-facilities/

Access Statement

Access Statement Link: https://d1qvp5bygkarui.cloudfront.net/uploads/2018/06/Access-Statement.pdf

Accessible Performances

Our theatre is currently only open for private events and shows. We have designated seating for disabled guests if attending a performance.

Awards List

• Euan’s Guide Disabled Access Venue of the Year • Visit Wales Gold Award accreditation 2024 • Trip Advisor Travellers Choice Award 2024 • Visit Pembrokeshire’s ‘Best Visitor Attraction’ 2022-2023 • Day Out With The Kids Awards: Best Animal Attraction, Best Attraction in Wales for Little Kids and National Award for Best Attraction for Little Kids in the UK - 2019 • Rated in Top 10 Zoos in the World (Trip Advisor 2017) Members of BIAZA (The British and Irish Association of Zoos and Aquariums) and EAZA (The European Association of Zoos and Aquaria)

Toilets

Disabled toilets are located in key areas around the park. You can find them at Cwtch Coffee, the Jolly Barn, near the zoo, near the Follystone Racetrack and in the Vintage Fairground. The ‘Changing Places’ toilet is located in the vintage fairground and this is a large room with a bed and a hoist. A baby change and feed room facility is also available in the fairground.

Staff

A number of staff are first aid trained and available on any given day

Assistance dog facilities

Other assistance dog facilities

We do not allow dogs on park with the exception of guide or assistance dogs.