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    Fred Olsen Cruises

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    About

    Fred Olsen Cruise Lines is a UK-based, Norwegian-owned company traces its roots back to 1848 when three Olsen brothers established an international shipping business. All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location please submit your information using the 'Venues' tab above.

    Reviews

    Overall rating

    2

    (1 review)

    Overall rating breakdown

    5

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    3

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    2

    1

    1

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    Access (avg.)

    4

    Parking (avg.)

    4

    Toilets (avg.)

    5

    Staff (avg.)

    5

    User profile picture

    derekinstandrews

    Jul 2025

    star

    2

    Cruise Line accessibility policy change

    We enjoyed a 13-night cruise to French river estuaries and Bilbao in Northern Spain in 2025. From 2026, however, Fred. Olsen are insisting that all passengers bringing wheelchairs or mobility scooters on board must book adapted cabins, the numbers of which are very small eg 9 on Balmoral out of 710. In effect, this will reduce the numbers of passengers with accessibility needs dramatically. We used a larger suite (600 sq ft) and a folding scooter on the cruise, but now we would (a) need to secure one of the few adapted cabins, and (b) accept a much smaller cabin (160-240 sq ft). We didn't use the scooter to get around the ship, so we don't understand why Fred. Olsen can't do what Saga do, which is store passengers' wheelchairs or scooters for onshore use.

    More Information

    For additional detailed accessibility information, please contact: internet@fredolsen.co.uk

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    Location

    Rosyth, Fife, Scotland, United Kingdom, KY11

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