Overview

The lower level is part of the main Queen St Station its self and is only 2 platforms 8 and 9. These can be accessed by the stairs at either end of the platforms. One set is on the North Hanover St side of the Station. The other set are on the other side of the station on the Queen St side.

Transport & Parking

There is no parking in the station area however there are a number of buses that pass by the station on the George Square side of the upper level. These are run by a number of companies including First Bus Glasgow.

Access

The best way to access the lower level is via the lifts that are next to platform 7 on the upper level. These take you to just about the middle of each platform. Queen St Station upper level is a busy station so allow your self time to get in and out of the upper level area If these lifts are not working then the only other way is via the stairs however if the are not working the information is normally displayed on the information boards at other stations on this line. Of course you can book assistance as in all rail travel

Toilets

There is a wheelchair accessible toilet however the signage for this is not very good. The toilet is located to your left as you exit the ticket barrier on the upper level. Station staff can point you in the right direction for this toilet

Staff

The staff at the ticket barrier are always helpful and will do what they can to assist you as travel . The staff at the barrier also open the wheelchair access gates should you require them to do so.

Anything else you wish to tell us?

note that the trains on the lower level are running basically East To West across Central Scotland . Trains on this line to and from Helensburgh, Milngaive , Cumbernauld, Coatbridge, Airdrie. You can also get a train to Edinburgh on this line however this is not the same route as the upper level train takes