Great concert experience, v helpful staff
4
4
Date of visit: May 2015
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
The whole experience was very easy. Staff were very helpful from the start - assisting us into the church and making a space for us near the front at the side so we had a good view of the concert. They also checked on us at the interval to see if we needed any help and to advise where the accessible loos were.
Disabled Access In and Around
Good
Level access in the church. The only challenge is getting up the short hill to get in (and cobbles at the entrance to the path)
Parking & Transport
Good
There are 5 parking spaces available at the front door of the church for those who require close access. This was a great help for us so we didn't have to negotiate the cobbles on the path up from the road. They advise that you phone ahead to reserve a space. Public transport wise there are numerous buses that stop on George IV bridge, the only downside being the short hill (and cobbles) to climb up to the front of the church.
Accessible Toilets
Good
There is a decent accessible loo at the back of the church. It is through the double doors at the rear and on the right. There isn't any signage to it - but staff directed us to it.
Staff
Excellent
Staff were fantastic.
Additional Information
Please put some signage up for your accessible loo!
