Radisson Collection Hotel Royal Mile

bwi

05 Feb 2016

5

5

Great use of colour!

Date of visit: January 2016

I have experience of challenges around: seeing

I use or have experience of: long cane, symbol cane

Overall Rating

Excellent

The great use of colour contributed to making my visit easier. As a visually impaired person visual cues such as changes in colour are helpful. To find a hotel that deployed colour in such a helpful way was great!

Disabled Access In and Around

Excellent

Access in and around the building: The steps and door to the building were fairly easy to find as I was with a companion. At the door we were greeted by a member of staff and shown the reception which was helpful. Once inside the building we were shown around. Getting to the rooms required the use of the lift or stairs. Interestingly, and helpfully, the corridors by the lift were painted bright green, in other places different colours – this all aided navigation. I loved the large door numbers and even more so the lighting above the door which made them easier to find. As well as helping with locating the door lock. The bold pink stripe to the side of the door was also a great feature. Access in the accessible bedrooms and bathrooms: Once in the accessible room them was plenty of space. Good use of colour contrast and lighting. Access in the dining area: The bold use of colour and good lighting made the dining area a great environment. Access to other facilities: The bar was bright and light with a choice of seating.

Parking & Transport

Excellent

For me public transport is important. I was able to get to the hotel easily using the local bus service. Lothian Buses are all accessible and the drivers are particularly helpful in letting me know when we have arrived at my destination bus stop. Taxis drop off outside the door and can pick up from the same spot. If you were visiting by car the hotel does have an underground car park which can be used by prior arrangement.

Accessible Toilets

Good

There was an accessible toilet near the bar area.

Staff

Excellent

Staff were very welcoming and friendly.