Hayes Garden World

The Garden Centre is in reality a shopping complex. There are two wheelchairs available by the entrance to the building We came to buy trainers at Cotswold, which was accessed by a lift. The next destination was the toilets, these were at the far end of the complex. Finally the upstairs cafe was accessed by another lift. Cafeteria style , good choices and prices, very friendly helpful staff and an outside terrace looking across to Loughrigg Fell.

Lift undergoing maintenance. We were directed to cafe outside in plants area. This was closed. Not surprised as it was extremely cold. When we complained check out girl said we could sit outside and they would bring our order. Myself in wheelchair and my parents 75+'didn't want to sit outside. Excuse me, I don't think this would have been acceptable to anyone in January.