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    Henley Summerfest

    Henley-on-Thames

    Appalling lack of empathy

    1.5

    Date of visit: August 2023

    I have experience of challenges around: hearing and moving around.

    Overall Rating

    Rating Emoji

    Poor

    This is not a review of the event rather the accessible element. Blue badge parking, around quarter mile away from the entrance. There was parking by the entrance exclusive to staff. Nigh on impossible to use anything with wheels. Carers struggled to push wheelchairs having to stop over and over again. The toilets were so far away from the state and show ground as to be a different field, there were two of those which everyone used when able bodied toilets were full or just that they didn't want to walk so genuinely in need people struggled to use them if they got there. There was no accessable area at all, no platforms, no platforms, no pathways. It was all about making money. Now, in 2022 those was not the case and I've no idea why they so radically stopped caring. Maybe 2024 will improve but I'm doubtful. The show itself was excellent. Has they only helped us out of have gone 4 stars but sadly, I cannot based on the shame of 2023

    Disabled Access In and Around

    Rating Emoji

    Bad

    Parking & Transport

    Rating Emoji

    Bad

    Accessible Toilets

    Rating Emoji

    Bad

    Staff

    Rating Emoji

    Poor

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