Fine attitudes to access at Forest Live
4.5
4.5
Date of visit: June 2014
I have experience of challenges around: moving around
Overall Rating
Excellent
For a few weeks in the summer each year, Thetford Forest in Suffolk is the venue for a number of concerts, by a variety of bands and other artists. Taking place in a clearing in the forest at the High Lodge centre, these open-air gigs are well worth investigating. And the access is well planned, with great stewarding.
Disabled Access In and Around
Excellent
On our arrival at the disabled car park, shortly before doors opened, a steward escorted us to a side entrance to the arena. Once the doors were open, we were shown through. This side entrance was close to the viewing platform and accessible toilet. Access to the viewing platform was via a good solid ramp. The rest of the arena area is grassed, with a few paths. There are various food and drink outlets in the arena area, though these are at a distance from the viewing platform.
Parking & Transport
Excellent
There is plenty of parking in the disabled car park adjacent to the venue - follow the signs and the stewards' directions on arrival at the site. This is not limited to Blue Badge holders, but the info states that priority will be given to them. This car park is approx. 250 metres from the arena entrance along a mixture of forest paths and tarmac.
Accessible Toilets
Good
There is an accessible toilet at the brick-built toilet block in the visitor centre / box office. There is another within the arena area, adjacent to the viewing platform; this is a fairly basic "portaloo"-style toilet, a bit cramped for wheelchair users, with just about enough room for side transfer, and rails on the walls.
Staff
Excellent
All the staff we encountered, at the time of booking tickets by phone and on the night of the concert, were friendly, polite and helpful, with a good attitude to the needs of people with disabilities, and quick to offer help where needed.
Additional Information
A good venue, well-planned access (though the viewing platform is a bit distant from the stage), and some of the most helpful staff we've encountered. Recommended!
