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Hilton London Heathrow Airport Terminal 5

Poyle Road, Slough, SL3 0FF, United Kingdom | 01753 686860 | Website

Insist on a properly accessible room!

4

Visit date:

This review is especially helpful for those who have or use the following: Mobility Scooter

Overview

We had stayed here before and despite requesting an accessible room had been given one with a bath (albeit with emergency alarm cords), so when we mentioned that in feedback, they told us they do have rooms with wetroom-style bathrooms. Armed with this knowledge, when this time we were again given a room with a bath, we went back to reception and asked for another room. The staff sorted it out and we got a room with a wetroom bathroom with plenty of grab rails! The main restaurant has rather slow service but Mr Todiwala's has fast service, delicious food and great staff. For a more detailed version of our stay here, see http://accessibilityreviews.org/?s=heathrow

Transport & Parking

5

plenty of Blue Badge spaces with smooth access to the hotel.

Access

5

Automatic doors into the hotel, seats in the lobby, lifts to all floors and perfectly spacious for wheelchairs or scooters.

Toilets

0

Staff

5

Pleasant, helpful staff who were not fazed at all by my scooter, which is how it should be.

Anything else you wish to tell us?

I would definitely stay here again when flying from Heathrow. For more detail, do go to http://accessibilityreviews.org/?s=heathrow

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