Holiday Inn

Date of visit: September 2023

I have experience of challenges around: moving around

Overall Rating

Had booked this hotel for it's location on Central London and its own car park. Had phoned to check about an accessible room with a walk in shower. Turned out room was accessible but shower was over the bath.

Disabled Access In and Around

Ramp entrance at front. Automatic doors. Only one lift large enough for a mobility scooter. The accessible room we were offered was large enough to use a wheelchair in. The room had an emergency cord. But the bathroom despite having g grab rails etc had the shower over the bath. When I complained we were moved to a room with a walk in shower. This was an ordinary sized room not suitable fir a wheelchair. I managed but had to leave my scooter in reception to charge. The dining room for breakfast would be a nightmare for a wheelchair user. Tables osely packed in.

Parking & Transport

Underground car park. Only one disabled space and that is normal sized though located next to lift. A 5 minute walk to bus stops and an underground station (Great Portland Street) Hotel could book taxis.

Accessible Toilets

0

Don't know. Didn't use any in public areas

Staff

Helpful when explained the room issue and needing to charge scooter

Add commentThanks