Holiday Inn

rusty84

10 Mar 2015

Fantastic apart from the bathroom!

3

3

Date of visit: February 2015

I am a carer or friend of a disabled person. I have experience of challenges around: moving around

Overall Rating

Average

Access could be fantastic if they made the bathroom a wetroom. We stayed in the room with ceiling hoist as my brother needs use of one. Its very hard to find a hotel with one so we were delighted to find this place.... but then found that the large bathroom has a bath (?!). This meant he was unable to have a shower for the 2 nights we were in London, which wasn't particularly pleasant. Other than this everything was great - if the bathroom is changed we'll definitely be back.

Disabled Access In and Around

Excellent

Very straightforward into and around the hotel. We didn't go to the restaurant though.

Parking & Transport

Excellent

Dedicated parking at the front entrance of the hotel in the courtyard. Staff very helpful.

Accessible Toilets

Bad

Seems so odd to have a room with a ceiling track hoist that has a bathroom with a bath in it! The bathroom is very large so would make for a great wetroom.

Staff

Excellent

Staff were very nice.