Fantastic hotel
5
5
Date of visit: November 2018
I have experience of challenges around: moving around
Overall Rating
Excellent
4* hotel with 5* disabled facilities. This hotel has the best disabled facilities I've seen. Bathroom has grab rails at the toilet and a great shower with a fold down seat and a shower stool. Even the hairdryer is at a low level. The wardrobe in the bedroom has a pole so you you can pull the rail down to access your clothes at wheelchair height. Toilets in reception area are disabled friendly and toilets at the pool also have accessible showers. Pool is quite small with no access for disabled. Plenty of sunbeds and chairs. Restaurant is fantastic - staff reserve a table beside the buffet for disabled guests. Food choice is excellent - always piping hot. There's an onsite music lounge with tribute acts every night. This is open to non residents as well so is always really busy. We found this quite difficult to move around in a wheelchair but we enjoyed the acts.
Disabled Access In and Around
Excellent
Flat access into the hotel and to the pool area. Lift access to all floors - need your room key to operate lifts.
Parking & Transport
Excellent
As I use a wheelchair I am unable to get on the transfer buses from the airport so we hired a car. The hotel provides free parking for stays of 7 nights or more. This is in the hotel opposite. There are plenty of buses and taxis in the area
Accessible Toilets
Excellent
The bathroom in the bedroom is excellent - raised toilet seat with grab rails. Shower is great with both fold down seat and shower stool. Even has the hairdryer at wheelchair level. Toilets in reception are disabled friendly. Toilets at pool area are disabled friendly with an accessible shower.
Staff
Excellent
All staff are friendly and very helpful. Restaurant staff reserved a table for us beside the buffet
Additional Information
Absolutely fantastic hotel and we'll definitely be going back!
