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    IKEA

    Loanhead

    IKEA Edinburgh

    3.5

    Date of visit: April 2016

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Good

    Lunch at the idea cafe was great. Tables are high enough for a wheelchair with plenty of room to menouver around. Food was good as was the coffee (which is free if you have a loyalty card) The toilets are very accessible.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Access was great. Very spacious and easy to menouver. Lifts were good

    Parking & Transport

    0

    Disabled parking is good however to access the bus stops is via a very steep path. We had to go down backward and didn't dare attempting to go up. The alternative was a 10 minute walk and crossing 6 lanes of traffic

    Accessible Toilets

    Rating Emoji

    Excellent

    Very accessible loos. Lots of grab rails. There was a notice saying the there was changing places loo on the ground floor.

    Staff

    Rating Emoji

    Average

    The staff were alright. I would have appreciated being offered a hand in the cafe so I didn't have push a wheelchair and pull a trolley with our food on it

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