IKEA Edinburgh
4.5
4.5
Date of visit: September 2017
I have experience of challenges around: moving around
Overall Rating
Excellent
Great place to give you ideas if you are home. There are a lot of disable bays for parking and the entrance is wheelchair accessible. There is a restaurant/cafe, disabled toilets and a crèche. There is a sign at the entrance saying induction loop and signers are available.
Disabled Access In and Around
Excellent
Step free entrance with large revolving doors and a dedicated automatic door. There is a lift to take you up to the show room and restaurant/cafeteria. See photo . There are large bollards that surround the area just outside the exit doors. This is to prevent customers from taking their trolleys away from the building but it does mean that wheelchair users and Proms have to exit via a bell controlled gate. It can take some time before somebody opens the gate which in bad weather is annoying.See photos
Parking & Transport
Excellent
We arrived at IKEA by car. The car park is huge. Fortunately there are signs to direct people to the disabled bays. There are 10 disabled bays just beside the entrance to IKEA. See photo . There are also many more disabled parking bays a little further away.
Accessible Toilets
Good
Spacious disabled toilet but no emergency red cord . See photo
Staff
Good
The only time that we really had any contact with the staff was at the self checkout point where we needed some assistance . The woman was helpful but maybe not cheery.
