You can bring your hoist
5
5
Date of visit: October 2023
I have experience of challenges around: moving around
Overall Rating
Excellent
After a recent trip to IKEA, I spotted a chair that I thought looked really supportive and comfortable. Unfortunately I cannot transfer without my standing hoist so that was not an option. When we got home, my wife decided to phone customer services and ask if they would mind us bringing my standing hoist to the store to try the chair. They were delighted and actively encouraged it! I rolled into the store, my wife following me with my standing aid and the staff didn’t even bat an eyelid. They did check to see if we needed help and discussed the chair in question. It turns out that I was right, the chair is super comfortable and supportive and I am absolutely delighted that I was able to bring my equipment, no questions asked. On another note, there is ample parking, a changing places toilet and an accessible toilet (two doughnuts can be done in here) at the beginning of the store and a narrow accessible loo at the end (best to reverse in if you need to transfer).
Disabled Access In and Around
Excellent
Parking & Transport
Excellent
Accessible Toilets
Excellent
Staff
Excellent
