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Leonardo Royal Hotel Brighton Waterfront

Overall rating

2.75

2 reviews

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About

Leonardo Royal Hotel Brighton Waterfront is a premier seafront hotel located on Kings Road in central Brighton. Guests can enjoy stunning views of the English Channel and the iconic Brighton Palace Pier, relax in the indoor swimming pool and health club, or sample British cuisine and drinks beneath the striking glass ceiling of the atrium lounge.

The hotel features lift access to all floors, ramped entrances, and wheelchair-friendly bedrooms equipped with wide doorways, grab rails, and emergency pull cords. Visitors can also find accessible public toilets, roll-in showers, and dedicated accessible parking options nearby.

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Reviews

Overall rating

2.75

(2 reviews)

Overall rating breakdown

5 1
4 0
3 0
2 0
1 0

Access (avg.)

2.75

Parking (avg.)

3.25

Toilets (avg.)

3.25

Staff (avg.)

2.75

vixthestar

Oct 2021

0.5

Rooms not suitable for wheelchair users

I have been to this hotel once before and had a good stay. I asked for the same facilities as last time and was put in a different ‘accessible’ room. It was awful, due to the layout I couldn’t get my wheelchair through the door. Wet room had no grab rails or shower seat and no way a wheelchair could get into the room. When I went to reception to ask to be moved to an accessible room that met my needs, the manager shouted at me in reception saying other wheelchairs have got in the room. I ended up in tears. The only positive was that we were refunded, but overall an awful experience.

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