Friendly and surprisingly bright and light rooms
4
4
Date of visit: January 2016
I have experience of challenges around: seeing
Overall Rating
Good
The hotel is well placed for the railway station and nearby Princes Street and the Royal Mile. Steps at the back of the hotel lead directly up on the the “Mile”.
Disabled Access In and Around
Good
Access in and around the building: Finding the building was tricky but I was fortunate in having a companion to help me. I’m told you see the building easier if you are on the opposite side of the road. Once inside the reception desk is directly in front of you. I was quick to be asked if I required assistance. Getting around the hotel was good with wide and clearly indicated corridors. Access in the accessible bedrooms and bathrooms: The accessible rooms I visited were both great as they were bright and light. The dual aspect windows made the light levels higher than what you often encounter in hotels. The accessible bathrooms were well lit, laid out and easy to navigate. Access in the dining area: The dining room was in another part of the hotel and involved a journey from one building across the link section to another. Once I had seen where you go it was fine. Access to other facilities: The hotel bar is next to the dining room and had plenty of places to sit and relax.
Parking & Transport
Good
The hotel does not have its own dedicated parking but is very close to the car parking facilities at Waverley Railway Station. For me the proximity to Waverley was welcome as I use public transport, being visually impaired.
Accessible Toilets
Good
There was an accessible toilet near to the bar.
Staff
Excellent
The staff I met were helpful and friendly.
Additional Information
The hotel was well laid out, the corridors bright and easy to follow, and the rooms very well lit for me as a visually impaired visitor.
