Buggy from train to taxi rank
4
4
Date of visit: January 2022
I have experience of challenges around: a hidden impairment and moving around.
Overall Rating
Good
Booked buggy for myself( wheelchair) and a friend with walking stick prior to journey from Oxford. Got off train buggy booking hadn't been passed on but as soon as we asked it was provided. I transferred and wheelchair stored in back taken to beginning of taxi queue. On return pressed assistance hub button at taxi rank buggy arrived within minutes took us straight to an earlier train that was leaving that we would have missed otherwise. Drivers were lovely and helpful as we're GWR staff
Disabled Access In and Around
Excellent
Parking & Transport
Excellent
Accessible Toilets
Excellent
Staff
Excellent
