London Paddington Railway Station London Paddington Railway Station

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London Paddington Railway Station

Praed Street, London, W2 1HQ, United Kingdom | 0343 222 1234 | Website


Huge and busy but accessible



Visit date:

This review is especially helpful for those who have or use the following: Symbol Cane, Walking Aid, Mobility Scooter


We arrived from a train and were welcomed with a ramp and assistance we'd booked. The public weren't helpful but the staff were great. The station is massive and with lots of people it's stressful to get about with sight issues and a mobility scooter, but we managed. There's good signage everywhere. We arrived to take a train and we went straight to the first person in uniform asking for where to go for our booked assistance. They gave clear, simple directions and we were greeted with smiles. Again we were told we'd get onto an earlier train than we had booked and I said I was concerned because we didn't get seats on the way there. We were reassured that we'd get seats so we believed them. The train was found the ramp was put up we got on but guess what... all the disabled seats were full of people. But that's not the station's fault. That's Joe public.

Transport & Parking


It's a transport hub so that means it's facilities are great. The assistance team are wonderful. The taxi rank is a long way from the platform's but there's good signage and a lift for access. I'm not sure how accessible the tube station is.



Get in touch with the assistance team, they're wonderful. Really good signed all over the station as well.



Didn't use it



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