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    Marks & Spencer Craigleith

    Edinburgh

    M&S Craigleith

    3

    Date of visit: October 2025

    I have experience of challenges around: accessing toilets and moving around.

    Overall Rating

    Rating Emoji

    Average

    We visited the busy cafe apt Craigleith Retail Park for a catch up with family. My advice, if you are visiting, make sure that you have someone with you. Whilst the staff are really friendly, they are also really busy and doing their best to. To find a table was a challenge in the form of a puzzle, navigating through closely laid out tables, chairs askew. Once we were settled family members went to collect food. The toilets are further round from the cafe and this is where you will need this extra person. The door pushes forward and the door to the accessible toilet pulls towards you. It seems ok going in but there is no way to leave without assistance. That aside the toilets are clean and well laid out, I easily managed one doughnut.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Easy to get to all floors using the lift.

    Accessible facilities: Lift to all areas

    Parking & Transport

    Rating Emoji

    Excellent

    I travelled to this place by personal vehicle

    There is plenty of parking, including blue badge spaces, around the retail park and at M&S.

    Accessible facilities: Dedicated on-site parking

    Accessible Toilets

    Rating Emoji

    Average

    Take a friend, the doors are heavy and not well thought through.

    Facilities: Accessible toilet

    Staff

    Rating Emoji

    Excellent

    Helpful and friendly staff

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